Terms of Service
1. Acceptance
These Terms of Service ("Terms") form a binding agreement between you and Trippple Travel, Inc. ("Trippple," "we," "us," "our"), a Delaware corporation, governing your access to and use of the Trippple mobile app, website at trippple.travel, and related services (collectively, the "Service").
By creating an account, downloading, or using the Service, you agree to these Terms and to our Privacy Policy and Community Guidelines. If you do not agree, do not use the Service.
2. Eligibility
You may use the Service only if you:
- Are at least 13 years old
- Have the legal capacity to enter into a binding contract (or have parental/guardian consent if you are a minor in a jurisdiction where parental consent is required)
- Are not barred from using the Service under applicable law
- Have not previously been suspended or removed from the Service
3. Your account
- Accuracy: the information you provide must be accurate and current.
- Security: you are responsible for the security of your account credentials. Notify us immediately at hello@trippple.travel if you suspect unauthorized access.
- One account per person. You may not transfer your account or share access.
- Federated sign-in: if you sign in with Google, you also agree to Google's terms governing that integration.
4. Acceptable use
You agree not to use the Service to:
- Harass, threaten, defame, or stalk any person
- Post hateful, sexually explicit, or violent content
- Post fake reviews or impersonate any person or business
- Infringe anyone's intellectual property or privacy rights
- Send spam, mass unsolicited messages, or chain communications
- Attempt to reverse-engineer, decompile, scrape, or otherwise extract data from the Service except as expressly permitted
- Circumvent any security or rate-limiting measures
- Use the Service for any unlawful purpose
For more detail, see our Community Guidelines. Violations may result in content removal, account suspension, or permanent termination.
5. User-generated content
5.1 You own your content
The lists, places, reviews, photos, comments, and other content you post ("User Content") remain your property. We claim no ownership of User Content.
5.2 License to Trippple
By posting User Content, you grant Trippple a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (e.g., resize images), publish, publicly display, and distribute that content solely for the purpose of operating, providing, and improving the Service. This license ends when you delete the content or your account, except (a) for content you've shared with others that they have saved or remixed, and (b) for backup or legal-retention copies we are required to keep.
5.3 Your responsibility
You represent that you own or have all necessary rights to the User Content you post and that posting it does not infringe anyone else's rights. You are solely responsible for your User Content.
5.4 Content moderation
We may, but are not obligated to, review, remove, or edit User Content that we believe in good faith violates these Terms, our Community Guidelines, or applicable law. We are not responsible for User Content posted by others.
5.5 Copyright infringement (DMCA)
If you believe content on Trippple infringes your copyright, please follow the procedure in our DMCA Policy. We respond to valid DMCA notices in accordance with 17 U.S.C. § 512.
6. Third-party services
The Service integrates with services from third parties (including Google for sign-in and place data, Mapbox for maps, and our hosting and infrastructure providers). Those services are subject to their own terms and privacy policies, and we are not responsible for them.
The Service surfaces information about places (restaurants, hotels, attractions, etc.) sourced from third parties and from User Content. We do not verify the accuracy, availability, safety, or legality of any place, business, or activity described in the Service. Use your judgment when relying on Trippple to make travel decisions.
7. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT INFORMATION ABOUT PLACES OR USER CONTENT IS ACCURATE OR CURRENT; OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRIPPPLE AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) USD $100 OR (B) THE AMOUNT YOU HAVE PAID TRIPPPLE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE.
These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the limitation of certain damages, so some of the above limitations may not apply to you.
9. Indemnification
You agree to indemnify and hold harmless Trippple and its directors, officers, employees, and agents from any claim, demand, loss, or damages, including reasonable attorneys' fees, arising out of (a) your User Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any third party's rights.
10. Termination
You may terminate your account at any time by emailing hello@trippple.travel or using the in-app delete option. We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or applicable law, or if termination is necessary to protect the Service or other users.
Upon termination, the licenses you granted under Section 5 end (subject to the exceptions noted there), and Sections 5.4, 7, 8, 9, 11, 12, and 13 survive.
11. Apple App Store addendum
If you downloaded the Trippple app from the Apple App Store, the following additional terms apply, and they prevail over any conflicting terms above:
- Acknowledgement: these Terms are between you and Trippple only, not with Apple. Apple is not responsible for the app or its content.
- Scope of license: the license granted to you for the app is a limited, non-transferable license to use it on any Apple-branded products that you own or control, and as permitted by the App Store Terms of Service.
- Maintenance and support: Trippple is solely responsible for providing any maintenance and support, as required under applicable law. Apple has no obligation to furnish any maintenance or support.
- Warranty: Trippple is solely responsible for any product warranties, whether express or implied, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty will be Trippple's sole responsibility.
- Product claims: Trippple, not Apple, is responsible for addressing any user or third-party claims relating to the app, including product liability, failure to conform to applicable legal requirements, and consumer-protection or similar claims.
- Intellectual property: in the event of any claim that the app or your use of it infringes third-party intellectual property rights, Trippple, not Apple, is responsible for the investigation, defense, settlement, and discharge of such claim.
- Legal compliance: you represent that (a) you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and (b) you are not on any US Government list of prohibited or restricted parties.
- Third-party beneficiary: Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you.
12. Google Play Store addendum
If you downloaded the Trippple app from the Google Play Store, the following additional terms apply:
- These Terms are between you and Trippple only, not with Google. Google is not responsible for the app or its content.
- Your use of the app must comply with the Google Play Terms of Service.
- Trippple, not Google, is solely responsible for the app, its content, maintenance, support, and any warranties to the extent not disclaimed.
- Trippple, not Google, is responsible for addressing any user or third-party claims relating to the app.
13. Governing law and dispute resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.
13.1 Informal resolution first
If you have a dispute with Trippple, please contact us at hello@trippple.travel before filing any formal claim. We will work in good faith to resolve disputes informally for at least 30 days.
13.2 Arbitration and class-action waiver
[Flagged for lawyer review] the arbitration and class-action waiver provisions below are a starting point modeled on common US SaaS terms. Confirm with counsel whether to retain, modify, or remove them based on your risk posture and applicable consumer-protection laws.
If informal resolution fails, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its applicable rules, in Wilmington, Delaware, except that:
- You may bring an individual claim in small-claims court if it qualifies.
- Either party may seek injunctive relief in court for intellectual-property infringement.
Class-action waiver: disputes will be resolved on an individual basis only. You and Trippple waive any right to participate in a class action or class arbitration.
You may opt out of this arbitration provision by emailing hello@trippple.travel within 30 days of first accepting these Terms, including your name and a statement that you decline arbitration.
13.3 Court venue
For any claim not subject to arbitration, the parties consent to exclusive jurisdiction in the state and federal courts located in Delaware.
14. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you in advance by email and by an in-app notice and update the "Last updated" date above. Continued use of the Service after a material change means you accept the updated Terms.
15. Miscellaneous
- Entire agreement: these Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Trippple regarding the Service.
- Severability: if any provision is found unenforceable, the remaining provisions will remain in effect.
- No waiver: our failure to enforce any provision is not a waiver of that provision.
- Assignment: you may not assign these Terms without our consent. We may assign them without restriction.
- Notices: legal notices to Trippple should be sent to hello@trippple.travel.
16. Contact
Email: hello@trippple.travel
Mail: Trippple Travel, Inc. — 1521 Concord Pike Ste. 201, Wilmington, DE 19803